Overview: This setting allows you to send communications directly to the phone number listed in the patient’s profile within your practice management system, bypassing any family recipient contact information.
Steps to Adjust the Setting:
-
Navigate to Settings:
- Go to the Settings drop-down menu.
-
Access System Settings:
- Select System.
-
Modify Communication Preferences:
- Choose Send Communications to Family Recipient.
- Select Ignore Family Recipients and send communications based on patient contact information.
-
Save Changes:
- Click Save Settings to apply the changes.
Note: This adjustment will affect the communication preferences for your entire patient base