Provide your patient with your texting number, the patient then texts the word START to that number to opt back in. Please call the patient with this information as texting will not work yet.
You can find your texting number in the Settings tab >Phone Numbers > Two Way Texting Number.
Please note: The title named above your texting number may vary based on your custom Phone Number settings.
If the patient is still unable to receive messages after opting in, please advise them to contact their mobile carrier to verify and, if applicable, have the above two-way texting number removed from any block list.