FAQs & Troubleshooting
- How Do I Play or Pause the Delivery Schedule?
- How often does Legwork sync with our database?
- What types of messages can Legwork send to our patients?
- What web browser is Legwork compatible with?
- Messages are going out with incorrect appointment time, why?
- My patient would like to opt back in to text messaging, how can they do this?
- How do I change my appointment reminder delivery schedule?
- How do I allow remote desktop access?
- Marketing Insights: Recall %, how is this calculated?
- Change Delivery Hours
- Acknowledging Failed Writebacks
- How do monthly Email/Blog Campaigns work?
- What is a Failed Writeback?
- What are Leads?
- What is a Touchpoint?