Patient Experience
- Connecting Facebook Reviews
- Connecting Google Reviews
- Editing NPS Survey Questions
- Editing Survey Email and SMS Response Templates
- Editing Web Survey Routes
- Filtering by review platform and rating
- Filtering Reviews
- Filtering survey submissions
- How do we set up Automated Reviews?
- How to Setup and Automate NPS/PXI
- NPS and PXI: Quality Over Quantity
- NPS/PXI, let's dive deep.
- Responding to Reviews
- Sending automated NPS survey requests
- Sending automated referral requests after an NPS Survey is received
- Sending automated respondent gifts after an NPS Survey is received
- Sending automated review requests post-appointment
- Sending automated review requests to NPS Survey Respondents
- Sending automated survey response messages
- Sending Manual Review Requests
- Setting up new review notifications
- Setting up NPS user notifications
- Viewing NPS Reports
- Viewing Reviews
- Viewing Sent Review Requests
- Viewing survey submissions